Privacy Policy

1. Information We Collect

We collect information you provide directly to us, including:

• Account Information: Email address and password when you create an account
• Billing Information: Payment details processed securely through Stripe (we do not store your card details)
• Communications: Any correspondence you send to us

We automatically collect certain information when you use our Service:

• Usage Data: Pages visited, features used, and interaction patterns
• Device Information: Browser type, operating system, and device identifiers
• Log Data: IP address, access times, and referring URLs

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our Service
• Process transactions and send related information
• Send you technical notices and support messages
• Respond to your comments, questions, and requests
• Monitor and analyze trends, usage, and activities
• Detect, investigate, and prevent fraudulent transactions and abuse

3. Information Sharing

We do not sell your personal information. We may share your information only in the following circumstances:

• Service Providers: With third-party vendors who perform services on our behalf (e.g., Stripe for payment processing)
• Legal Requirements: When required by law or to respond to legal process
• Protection: To protect the rights, property, and safety of ClutchTip, our users, or the public
• Business Transfers: In connection with any merger, sale, or acquisition of our business

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

• Encryption of data in transit using SSL/TLS
• Secure storage of account credentials
• Regular security assessments and updates
• Limited access to personal data by employees

However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security of your data.

5. Cookies and Tracking

We use cookies and similar technologies to:

• Keep you logged in to your account
• Remember your preferences
• Understand how you use our Service
• Improve our Service based on usage patterns

You can control cookies through your browser settings. Disabling cookies may limit your ability to use certain features of our Service.

6. Your Rights

Depending on your location, you may have certain rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate personal information
• Deletion: Request deletion of your personal information
• Portability: Request transfer of your data to another service
• Opt-out: Opt out of marketing communications at any time

To exercise these rights, please contact us at [email protected].

7. Data Retention

We retain your personal information for as long as necessary to:

• Provide the Service to you
• Comply with legal obligations
• Resolve disputes and enforce agreements

When you delete your account, we will delete or anonymize your personal information within 30 days, unless retention is required by law.

8. International Users

If you are accessing our Service from different regions, please be aware that your information may be transferred to, stored, and processed in locations where our servers are located.

By using our Service, you consent to the transfer of your information and the processing of your information in accordance with this Privacy Policy.

9. Children's Privacy

Our Service is not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

Your continued use of the Service after any changes indicates your acceptance of the updated Privacy Policy.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: [email protected]